RJL GLobal Hosting Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on RJL GLobal Hosting or one of its affiliates.
If you seek the identity or account information of a RJL GLobal Hosting customer in connection with a civil legal matter, you must fax, mail, or serve RJL GLobal Hosting, INC. with a valid subpoena.
Submission of Subpoenas
RJL GLobal Hosting is located in Colorado and all civil subpoenas should be served at that location or mailed or faxed to:
RJL GLobal Hosting
P.O. Box 441755
Aurora, Co. 80044-1755
Facsimile: 303-353-9728
legal@rjlglobalhosting.com
Upon the receipt of a validly issued civil subpoena, RJL GLobal Hosting will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, RJL GLobal Hosting will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court.
Fees for Subpoena Compliance
RJL GLobal Hosting will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the RJL GLobal Hosting invoice. Checks should be made out to RJL International, INC.
RJL GLobal Hosting subpoena compliance costs are as follows:
Research - $175.00/hour
Federal Express - Cost as Billed
Copies - $.50/page
Compact Discs - $10.00/per CD
Policies Regarding E-mail
RJL GLobal Hosting will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. ยง2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. RJL GLobal Hosting e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.
RJL GLobal Hosting reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the RJL GLobal Hosting e-mail address is related to the pending litigation and the underlying subpoena.
